• Sessions are 55mins unless otherwise stated
• Please wait in the main entryway on arrival until called through - not the Annex corridor
• Please wear comfortable and appropriate clothing
• Grip socks must be worn for safety, stability and confidence
• No Zipped clothing, particularly leggings, or must be covered extremely well - any damage to equipment may have to be paid for
• Hair to be tied up for hygiene purposes and to prevent it getting caught in equipment - watch grips are not pressing into the equipment
• Please bring a small towel and remember a water bottle
• Mat required for Group Mat Classes and preferably for Private sessions but not essential
• An Initial Assessment may be necessary before joining - essential if new to Pilates. This helps you integrate better into a class and go through any particular health issues in private
• Purchases are non-refundable or transferable to someone else

Group Classes

• Like any course booking, if you miss a session - despite the circumstance - it is forfeited
  However, as clients can testify, I do try my best to help you make one or two sessions up within the same term if I am given advance notice of more than a week of the dates you are unable to attend; but please note there is NO guarantee and making a session up should not be expected. I cannot help with late cancellations and no shows
  
• Payments to be made within 24 hours or upon request - slot may be given up to others if payment has not been received in time
• The whole Term - or rest of Term - to be paid for in advance
• Body Wellness Pilates Term times may vary slightly to school Term times
• Classes may have to be rearranged or extend into half terms and holidays due to public holidays, instructor's illness or holiday or for unforeseen circumstances. It is unfortunate if you are unable to make these alternative times
• As I am a small studio, there may be occasions when only one person is ale to attend. In this situation I may ask if that person can move to a different class.

Private/Duet

• To secure your booking, payments to be made within 24 hours upon request. For those continuing their slot, payments to be made two weeks prior to your last session or the regular slot may be given up to others
• If booking a block, the slot you book is the same regular slot each week unless mutually agreed otherwise 
• 24 hours notice to be given for rescheduling a session or it will be deemed as used - despite the circumstances
• 10 Private sessions to be used within 4 months and once dates confirmed, only two sessions can be forwarded - giving the 24 hours notice - to your usual time slot, or another slot if available
• Sessions paid at full rate to be used within 6 months.

The wording of these T&Cs may change slightly from time to time so please read prior to any booking. Updated Sept'25.