Helpful Information 
Bookings required - for the whole Term/Block if a group class
Sessions are 55mins unless stated otherwise
Please wear comfortable and appropriate clothing. Zips to be covered - any damage to equipment by them to be paid for
Clean socks to be worn in the Pilates studio. Hair up. Please bring a towel. Remember a bottle of water
Please also provide your own mat for Mat and Private sessions
Initial Assessment may be necessary before joining - essential if new to Pilates - to help you integrate better into a class and to go through any particular health issues

Payments 
Block bookings to be paid for within 24 hours of any reservation
Payments for Private sessions to be paid two weeks prior to your next block and within 24 hours on request
Slot may be given up to others if payment has not been received in time
Online payments only 
Purchases are non-refundable
Casual slots only available to new clients or those wanting an additional class - if space

Bookings 
Like any booking if you are unable to make a session, or simply forget, it is forfeited.
24 hours notice to be given for rescheduling a Private session or it will be forfeited.
Private sessions are to be used within 6 weeks for a block of 5, and 12 weeks for a block 10. Only one or two sessions respectively, therefore, are permitted to be forwarded if given more than 24 hours notice; any others are forfeited. 

I try my best to assist people making up one or two missed Group sessions within the same term if I have been given advance warning or at least more than 48 hours notice but there is NO guarantee and making a session up should not be expected.

Sessions may need to extend into half terms or holidays due to public holidays, instructor's illness or holiday.